State Farm® Insurance Agent Ryan Lyons
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Brandi Mauney
February 23, 2025
5
out of
5
rating by Brandi Mauney
"Theresa Dotson has been the absolute best to work with. She is very responsive, knowledgeable, and extremely helpful. Theresa made the entire process of switching from Progressive to State Farm a breeze. She went above and beyond to make sure all my needs were met. Thank you Theresa for all your help!! Sincerely - Brandi Pardo"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
mdmcmillan81
February 19, 2025
5
out of
5
rating by mdmcmillan81
"I've been involved in 2 minor accidents in my personal vehicle, and my hubby in his commercial vehicle with state farm customers. They handled our claim so efficiently I made sure to give them a try if geico ever increased my premiums. They of course did, and I called Ryan's office and spoke to Ms. Theresa. She was amazing! She explained EVERYTHING to me (in the middle of me homeschooling 2 kids and a bit unfocused lol) about my auto and home policies. The experience was like I working with a friend! In 30 mins I had new and better coverage, on both policies, saving us a combined $80 monthly!"
melinda Meredith
February 6, 2025
1
out of
5
rating by melinda Meredith
"The office staff was able to process my payment on the phone. They are very nice, however not able to intelligently answer insurance specific questions when I asked about store plans, coverages and comprehensive only options."
We responded:
"Hey Melinda! Thank you for your feedback. We want all of our customers to have an excellent experience when working with our office and we are sorry that this was not your personal experience. Unfortunately, it seems like the previous conversation over the phone may have been cut short of disconnected in some way. In order to better understand the situation and allow us to intelligently answer your questions, please give us a call back at your earliest convenience. We are confident that we can get your questions answered. "
Tameika Cobb
January 31, 2025
5
out of
5
rating by Tameika Cobb
"I love Charleston, she is such a joy to work with. I started with car insurance last year now I've inquired renters insurance. Recently I got life insurance for my daughter's and I. She truly goes above and beyond to explain things."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance and financial services needs."
Alfred Wesby
January 30, 2025
5
out of
5
rating by Alfred Wesby
"Very helpful and explained explained everything so that I was knowledgeable of the decision to make."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Rosemary Buckner
January 30, 2025
5
out of
5
rating by Rosemary Buckner
"Theresa Dotson, absolutely amazing! Helped me out immensely with my policy, and she cares!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Marie Sandifer
January 27, 2025
5
out of
5
rating by Marie Sandifer
"My experience has been great with Ryan Lyons office! Recently, my family wanted to look into Life Insurance and what would be the best options for us. We were connected with Charleston who was a great help! She quoted multiple options and she was interested in what we could afford that worked best for our family. She kept us updated on the entire process. I would definitely recommend Charleston for your Life Insurance needs. Everyone I have spoken to at Ryan Lyons office have been very professional and were always willing to help."
We responded:
"We’re thankful for your feedback! And we are honored that you allowed Ryan Lyons State Farm to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Mark Howe
January 23, 2025
5
out of
5
rating by Mark Howe
"Ryan and his Team do a fantastic job serving their clients. Over the last three years my experiences have been top shelf. Theresa Dotson is a pleasure to work with and she treats my home and auto policies like I am her only client. She just saved me another $248 dollars this year."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Teri Freeman
November 19, 2024
5
out of
5
rating by Teri Freeman
"Theresa was very helpful, patient, knowledgeable and responsive."
We responded:
"Thanks for your review, Teri! Theresa and all of our team here at Ryan Lyons State Farm are committed to providing you with the best customer service possible. Thank you for trusting us with your insurance needs!"
Economy Tire
November 13, 2024
5
out of
5
rating by Economy Tire
"Couldnt ask for a better agent than Theresa Dotson! She was incredibly helpful!"
We responded:
"Thanks for your review! We are committed to always providing you with the excellent customer service you have come to know and expect from Ryan Lyons State Farm. Thanks for trusting us with your insurance and financial services needs!"
Miktyca Williamson
November 5, 2024
5
out of
5
rating by Miktyca Williamson
"Theresa Dotson was a very great person , she helped me start life insurance on me and my son and went into detail with everything and made sure i understood everything I really appreciate what she did for me and my child .. we need more people like Theresa 🫶🏾🩷"
We responded:
"Thanks for your review, Miktyca! We appreciate you trusting us with your insurance and financial services needs. We are committed to always providing you with the excellent customer service that you experienced with Theresa. Thank you!"
Patrick Ingraham
October 7, 2024
5
out of
5
rating by Patrick Ingraham
"Great bunch of people! They were very helpful and extremely friendly"
We responded:
"Thank you for your kind review, Patrick! We greatly appreciate your business and are committed to continuing to provide you with the excellent customer service you have come to know and expect from Ryan Lyons State Farm."
Jennell Smith
October 1, 2024
5
out of
5
rating by Jennell Smith
"My experience with my State Farm agent Theresa Dotson has been amazing! She’s very reachable either via phone call, email, and even text! When I ask questions or share concerns, she’s very responsive! She went above and beyond to find me discounts for me and my young adult son on my policy that helped out a great deal! She even gave me suggestions on measures to take to assist with having a rate that worked in my favor! Thank you State Farm and thank you Theresa!"
We responded:
"Thank you for your review, Jennell! We are thrilled to hear that Theresa was able to help you with your insurance needs. We are committed to providing you with that same level of service in all our interactions with you. Thank you for trusting us with your insurance needs!"
Dasia Daniel
September 25, 2024
5
out of
5
rating by Dasia Daniel
"Awesome service!"
We responded:
"Thanks for your review, Dasia! We are honored to be your trusted resource for all things insurance and financial services. Thanks for trusting us!"
Kirkland Dent
August 19, 2024
5
out of
5
rating by Kirkland Dent
"Always supportive, informative and communicative with my insurance! Update: Managed to secure my supp health insurance thanks to Mrs. Dotson!! Appreciate it!"
We responded:
"Thank you for your review, Kirkland! We greatly appreciate your business and are committed to continuing to provide you with the excellent customer service you have come to know and expect from Ryan Lyons State Farm."
LaShae Johnson
August 5, 2024
5
out of
5
rating by LaShae Johnson
"My experience has been wonderful this time around thank you to Mrs. Dotson who took the time and made sure I was getting the best rate and coverage on both my home and automobiles! Good customer service is hard to find. But she definitely came through for the Win 🥇 she needs a raise!"
We responded:
"Thank you for your review, LaShae! Our team here at Ryan Lyons State Farm is second to none, and Theresa is an incredible example of that. We appreciate you trusting us with your business and are committed to continue providing you with the excellent customer service you have come to know and expect. "
Louis Leavell
August 2, 2024
5
out of
5
rating by Louis Leavell
"My State Farm Agent Daniel Satterfield and team has exceeded our families needs and expectations. I and my wife are in agreement with our pleasure. We feel valued. Very Cool"
We responded:
"Thanks for your review, Louis! We appreciate you trusting us with your insurance needs. Here at Ryan Lyons State Farm, we are committed to continuing to provide you with the excellent customer service that you have come to know and expect."
Danielle Miliner
August 2, 2024
5
out of
5
rating by Danielle Miliner
"I must say my mother had State Farm until she stopped driving and I was insured with State Farm insurance when I started driving also my family. I have been insured with State Farm for over 20 years I now have Home and Auto Insurance. You talk to a real person every time thank you for your great customer service you have been efficient and helpful with all of my concerns. You get the job done giving me peace of mind that is so important to me. Thank you, Danielle Miliner"
We responded:
"Thank you so much for your kind and thoughtful review, Danielle! We are incredibly grateful for your loyalty over the years and look forward to continuing to be your trusted provider for years to come."
Faith King
July 31, 2024
5
out of
5
rating by Faith King
"I love Jessica Rush she is the best , just love her"
We responded:
"Thank you for your review, Faith! We, too, love Jessica and are blessed to have an incredible team committed to meeting customer needs. Thanks for being a loyal customer!"
Robert Jones
July 29, 2024
5
out of
5
rating by Robert Jones
"Insurance is never going to be exciting, but when you need it you really need it. Want to give a special shout out to Theresa Dotson for working with me over the last few days to identify some areas where they could save me some money. This 20 year State Farm policy holder thanks you!!!!"
We responded:
"Thank you for your review, Robert! We appreciate you being a loyal customer. Our team is committed to continuing to earn your business and be your first choice for all things insurance and financial services related."
Barbara Moss
July 26, 2024
5
out of
5
rating by Barbara Moss
"Kira is the best!! Always so nice & helpful!!"
We responded:
"Thank you for trusting us with your insurance needs, Barbara! We are committed to continuing to provide you with the excellent customer service you have come to know and expect from Ryan Lyons State Farm."
Dave Shaffer
July 25, 2024
5
out of
5
rating by Dave Shaffer
"Great people in the office. Very friendly and helpful with anything I need."
We responded:
"Thank you for your kind review, Dave! We deeply appreciate you trusting us with your insurance and financial services needs and we look forward to continuing to provide you with the excellent customer service you have come to know and expect from Ryan Lyons State Farm."
Laura Perez
July 24, 2024
5
out of
5
rating by Laura Perez
"Thank you very much State Farm!! Especially Jessica and kira you Ladies are the best. Thank you Ryan lyons I definitely recommend.😁"
We responded:
"Thank you, Laura, for trusting us with all of your insurance and financial services needs! We are committed to continuing to provide you with the quality service you have come to know and expect from Ryan Lyons State Farm. We appreciate you!"
Julie Bacon
July 23, 2024
5
out of
5
rating by Julie Bacon
"I love it there they are always so helpful."
We responded:
"Thank you for your kind review, Julie! We greatly appreciate you trusting us for all of your insurance and financial services needs. "
chad caudillo
July 19, 2024
5
out of
5
rating by chad caudillo
"Awesome people"
We responded:
"Thanks for allowing us to be your trusted insurance provider, Chad! We deeply appreciate your loyalty and are committed to continuing to provide you with the quality service you have come to know and expect from us here at Ryan Lyons State Farm."