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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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benjamin harris

August 22, 2025

5  out of  5
rating by benjamin harris
"Jessica was very helpful with my request."
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Adrian Marsh

August 22, 2025

5  out of  5
rating by Adrian Marsh
"Theresa was an awesome State Farm agent who was very patient and professional with my needs in order to get me the right policies for my home, auto, and motorcycle. Like then saying goes “like a good neighbor State Farm is there”. Thanks once again Theresa for working with me on getting the best rate for my insurance. Continue to be a blessings to others as well."
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Bryant Madison

August 18, 2025

5  out of  5
rating by Bryant Madison
"Thank you Charleston, Theresa, Jessica, Victoria, and Ryan for going above and beyond and providing excellent customer service to me and my family. Thank You Charleston and Theresa for taking the time to break down my home owners and life insurance policies and also addressing any and all concerns I had. Thank you Victoria and Jessica for being warm and pleasant everytime I called the office to ask questions and make payments. Thank You Ryan for finding this amazing crew. I would recommend this office to any and everybody!!!"
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Amrigna Mehta

August 12, 2025

5  out of  5
rating by Amrigna Mehta
"Very helpful and great rates"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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wallace977

August 12, 2025

5  out of  5
rating by wallace977
"Thanks Charleston for your assistance. Very polite and professional. Very informative prompt service. 👍🏾👍🏾"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Alfred Wesby

August 12, 2025

5  out of  5
rating by Alfred Wesby
"Very helpful and explained explained everything so that I was knowledgeable of the decision to make."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Danita Russell

August 10, 2025

5  out of  5
rating by Danita Russell
"Daniel is very knowledgeable and he made my transition to State Farm easy. He answered all my questions and I felt like family. He found the best rates for my car and home. You cannot get a better insurance agent, he is definitely one of a kind. Thank you for helping me and my family and truly caring about our needs!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Earrien Freeman

August 9, 2025

5  out of  5
rating by Earrien Freeman
"It has been an absolute pleasure with Theresa. Never had any problems"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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CHARLES SMITH

August 8, 2025

5  out of  5
rating by CHARLES SMITH
"Best experience ever with Miss Theresa Dotson thanks a lot"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Michelle Rourke

August 7, 2025

5  out of  5
rating by Michelle Rourke
"I love love love Ryan’s office. I’ve done business with them for 6 years now and I’ve never had an issue. I always recommend this particular office of State Farm to anyone that asks about insurance. I do a lot of my dealings with Charleston and she is the absolute best! Super appreciative of their work, and patience!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Janine Grier

August 7, 2025

5  out of  5
rating by Janine Grier
"I love this office. It’s great communication amongst the team. They are willing to help anytime. All of the ladies including Mr. Lyons"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Plachette Freeman

August 7, 2025

5  out of  5
rating by Plachette Freeman
"Great people great customer service. I've never had a issue that they have not helped me resolve. They call you when your insurance need to be changed or updated. They let you know if changes are made every year."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Michael Goss

August 6, 2025

5  out of  5
rating by Michael Goss
"Theresa Dotson is freaking amazing. She calls goes over my policies, and make sure I pay on time. She’s very helpful all the time, and she’s been helping my stay insured for 11 years now. God is good"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Rhinasha Williams

August 4, 2025

5  out of  5
rating by Rhinasha Williams
"Best insurance to go with and make sure you have everything you need and with also being covered. I will say I love having State Farm and they as well have a great team"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Latoya Wooten

August 4, 2025

5  out of  5
rating by Latoya Wooten
"Very professional and knowledgeable. He gave me a great rate."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Austin Day

July 14, 2025

5  out of  5
rating by Austin Day
"Jose was awesome at helping add a vehicle to our policy!! He was super sweet and I couldn’t recommend him more! He made the process quick and easy! You’re the best Jose! Thank you!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Linda V

June 30, 2025

5  out of  5
rating by Linda V
"José did an awesome job helping us transition from old carrier, he was very help in answering all the concerns we had."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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john yaprem

June 25, 2025

5  out of  5
rating by john yaprem
"My agent Ms.Dotson. went out of her way to switch my home and auto policies. With all the confusion with the mortgage company. She figured it out. As far as the cars switch was painless. Even told me how much my other company was over charging me. Awesome agent. Great company"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Asia Wilmers

June 24, 2025

5  out of  5
rating by Asia Wilmers
"Ms. Theresa is the Best helped me so much definitely with the best auto rate"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Mark Hammonds

June 24, 2025

5  out of  5
rating by Mark Hammonds
"Just a usual day until my truck decided to quite. I called the State Farm Emergency Road Side Service and they were right on of my problem. Since I didn't have emergency coverage for my truck I had to pay the tow charge up front. Turns out I found the problem and cancelled the tow service. I called Ryan Lyons (my State Farm agent) and his office was spectacular getting my tow fees refunded back to me. A great experience dealing with this agency's office. I would highly recommend them if you need any type of insurance. Mark Hammond"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Joseph O'NEILL

June 24, 2025

5  out of  5
rating by Joseph O'NEILL
"My experience with Ryan Lyons -State Farm was a very professional. I recommend then for a no nonsense approach."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Laquita Brown

June 24, 2025

5  out of  5
rating by Laquita Brown
"I recently had the opportunity to work with Theresa Dotson, and I am incredibly impressed with her professionalism and expertise. From the very first meeting, Theresa took the time to understand my insurance needs and provided me with a range of options that suited my situation perfectly.Her communication was clear and thorough, making sure I understood all the details of my policy. What stood out to me was her dedication to customer service; she was always available to answer my questions and provided thoughtful guidance throughout the process.Theresa truly goes above and beyond for her clients, and her knowledge of the insurance industry is evident. I highly recommend Theresa Dotson to anyone looking for a reliable and knowledgeable insurance agent. Thank you, Theresa, for your exceptional service!”"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Adrienne Bess

June 23, 2025

5  out of  5
rating by Adrienne Bess
"I’m very pleased with State Farm and its employees. I truly appreciate my agent Charleston, it’s like we’re family/friends when we communicate, which is often. I appreciate everything you all do."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Morgan Bates

June 16, 2025

5  out of  5
rating by Morgan Bates
"I would highly recommend! Theresa Dotson assisted me with home owner’s insurance with the purchase of my new home. She also helped with adjusting my current auto policy to make it more affordable. I really appreciate it!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Brenda Clarke

June 11, 2025

5  out of  5
rating by Brenda Clarke
"My husband and I are truly pleased with the agency's service specifically agent Theresa Dotson who helped us with transitioning from Florida to Georgia obtaining our homeowners and automobile policies would highly recommend even our mortgage provider is going to take down Theresa as a reference for future services and recommendation since everything was handled quickly ,professional and thorough."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Ytaja Curtis

May 13, 2025

5  out of  5
rating by Ytaja Curtis
"“I highly recommend this business.” Mrs. Theresa is the ABSOLUTE BEST!!!!!!!“ (She exceeded my expectations). She found me the best rates for my home and Car insurance. Anytime i had any questions or concerns, she made sure to help me and made sure i had a clear understanding. “I was completely impressed with her professionalism and care. So please if you are looking for great insurance DO NOT HESITATE to call and ask for Mrs. Theresa. You will not be disappointed ~Sincerly A Satisfied Customer ☺️👍"
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Terrence Dykes

May 1, 2025

5  out of  5
rating by Terrence Dykes
"My Wife and I left Geico for State Farm our agent Theresa Dotson was very Professional, Knowledgeable and Courteous she explained everything thoroughly so I could understand we were able to save over 2000 dollars yearly on our car insurance Thanks again for the amazing Job My Wife and I are both happy!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Kenneth Griffin

April 17, 2025

5  out of  5
rating by Kenneth Griffin
"State Farm, particularly this one, has saved me so much money on my auto insurance! Theresa has guided me through the process very thoroughly (as in I had no idea what I was doing) and she made me feel a lot better about everything! She’s a very nice woman, and she’s answered all my questions, which was a lot of them, and she even helped me save on some money! She’s the best!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"