
State Farm® Insurance Agent Ryan Lyons
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
john yaprem
June 25, 2025
"My agent Ms.Dotson. went out of her way to switch my home and auto policies. With all the confusion with the mortgage company. She figured it out. As far as the cars switch was painless. Even told me how much my other company was over charging me. Awesome agent. Great company"
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Asia Wilmers
June 24, 2025
"Ms. Theresa is the Best helped me so much definitely with the best auto rate"
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Mark Hammonds
June 24, 2025
"Just a usual day until my truck decided to quite. I called the State Farm Emergency Road Side Service and they were right on of my problem. Since I didn't have emergency coverage for my truck I had to pay the tow charge up front. Turns out I found the problem and cancelled the tow service. I called Ryan Lyons (my State Farm agent) and his office was spectacular getting my tow fees refunded back to me. A great experience dealing with this agency's office. I would highly recommend them if you need any type of insurance. Mark Hammond"
Joseph O'NEILL
June 24, 2025
"My experience with Ryan Lyons -State Farm was a very professional. I recommend then for a no nonsense approach."
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Laquita Brown
June 24, 2025
"I recently had the opportunity to work with Theresa Dotson, and I am incredibly impressed with her professionalism and expertise. From the very first meeting, Theresa took the time to understand my insurance needs and provided me with a range of options that suited my situation perfectly.Her communication was clear and thorough, making sure I understood all the details of my policy. What stood out to me was her dedication to customer service; she was always available to answer my questions and provided thoughtful guidance throughout the process.Theresa truly goes above and beyond for her clients, and her knowledge of the insurance industry is evident. I highly recommend Theresa Dotson to anyone looking for a reliable and knowledgeable insurance agent. Thank you, Theresa, for your exceptional service!”"
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Adrienne Bess
June 23, 2025
"I’m very pleased with State Farm and its employees. I truly appreciate my agent Charleston, it’s like we’re family/friends when we communicate, which is often. I appreciate everything you all do."
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Morgan Bates
June 16, 2025
"I would highly recommend! Theresa Dotson assisted me with home owner’s insurance with the purchase of my new home. She also helped with adjusting my current auto policy to make it more affordable. I really appreciate it!"
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Brenda Clarke
June 11, 2025
"My husband and I are truly pleased with the agency's service specifically agent Theresa Dotson who helped us with transitioning from Florida to Georgia obtaining our homeowners and automobile policies would highly recommend even our mortgage provider is going to take down Theresa as a reference for future services and recommendation since everything was handled quickly ,professional and thorough."
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Ytaja Curtis
May 13, 2025
"“I highly recommend this business.” Mrs. Theresa is the ABSOLUTE BEST!!!!!!!“ (She exceeded my expectations). She found me the best rates for my home and Car insurance. Anytime i had any questions or concerns, she made sure to help me and made sure i had a clear understanding. “I was completely impressed with her professionalism and care. So please if you are looking for great insurance DO NOT HESITATE to call and ask for Mrs. Theresa. You will not be disappointed ~Sincerly A Satisfied Customer ☺️👍"
Terrence Dykes
May 1, 2025
"My Wife and I left Geico for State Farm our agent Theresa Dotson was very Professional, Knowledgeable and Courteous she explained everything thoroughly so I could understand we were able to save over 2000 dollars yearly on our car insurance Thanks again for the amazing Job My Wife and I are both happy!"
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Kenneth Griffin
April 17, 2025
"State Farm, particularly this one, has saved me so much money on my auto insurance! Theresa has guided me through the process very thoroughly (as in I had no idea what I was doing) and she made me feel a lot better about everything! She’s a very nice woman, and she’s answered all my questions, which was a lot of them, and she even helped me save on some money! She’s the best!"
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Tiffany Anderson
March 27, 2025
"Jessica Rush was amazing!!!"
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Brandi Mauney
February 23, 2025
"Theresa Dotson has been the absolute best to work with. She is very responsive, knowledgeable, and extremely helpful. Theresa made the entire process of switching from Progressive to State Farm a breeze. She went above and beyond to make sure all my needs were met. Thank you Theresa for all your help!! Sincerely - Brandi Pardo"
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
mdmcmillan81
February 19, 2025
"I've been involved in 2 minor accidents in my personal vehicle, and my hubby in his commercial vehicle with state farm customers. They handled our claim so efficiently I made sure to give them a try if geico ever increased my premiums. They of course did, and I called Ryan's office and spoke to Ms. Theresa. She was amazing! She explained EVERYTHING to me (in the middle of me homeschooling 2 kids and a bit unfocused lol) about my auto and home policies. The experience was like I working with a friend! In 30 mins I had new and better coverage, on both policies, saving us a combined $80 monthly!"
melinda Meredith
February 6, 2025
"The office staff was able to process my payment on the phone. They are very nice, however not able to intelligently answer insurance specific questions when I asked about store plans, coverages and comprehensive only options."
"Hey Melinda! Thank you for your feedback. We want all of our customers to have an excellent experience when working with our office and we are sorry that this was not your personal experience. Unfortunately, it seems like the previous conversation over the phone may have been cut short of disconnected in some way. In order to better understand the situation and allow us to intelligently answer your questions, please give us a call back at your earliest convenience. We are confident that we can get your questions answered. "
Tameika Cobb
January 31, 2025
"I love Charleston, she is such a joy to work with. I started with car insurance last year now I've inquired renters insurance. Recently I got life insurance for my daughter's and I. She truly goes above and beyond to explain things."
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance and financial services needs."
Alfred Wesby
January 30, 2025
"Very helpful and explained explained everything so that I was knowledgeable of the decision to make."
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Rosemary Buckner
January 30, 2025
"Theresa Dotson, absolutely amazing! Helped me out immensely with my policy, and she cares!"
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Marie Sandifer
January 27, 2025
"My experience has been great with Ryan Lyons office! Recently, my family wanted to look into Life Insurance and what would be the best options for us. We were connected with Charleston who was a great help! She quoted multiple options and she was interested in what we could afford that worked best for our family. She kept us updated on the entire process. I would definitely recommend Charleston for your Life Insurance needs. Everyone I have spoken to at Ryan Lyons office have been very professional and were always willing to help."
"We’re thankful for your feedback! And we are honored that you allowed Ryan Lyons State Farm to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Mark Howe
January 23, 2025
"Ryan and his Team do a fantastic job serving their clients. Over the last three years my experiences have been top shelf. Theresa Dotson is a pleasure to work with and she treats my home and auto policies like I am her only client. She just saved me another $248 dollars this year."
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Teri Freeman
November 19, 2024
"Theresa was very helpful, patient, knowledgeable and responsive."
"Thanks for your review, Teri! Theresa and all of our team here at Ryan Lyons State Farm are committed to providing you with the best customer service possible. Thank you for trusting us with your insurance needs!"
Economy Tire
November 13, 2024
"Couldnt ask for a better agent than Theresa Dotson! She was incredibly helpful!"
"Thanks for your review! We are committed to always providing you with the excellent customer service you have come to know and expect from Ryan Lyons State Farm. Thanks for trusting us with your insurance and financial services needs!"
Miktyca Williamson
November 5, 2024
"Theresa Dotson was a very great person , she helped me start life insurance on me and my son and went into detail with everything and made sure i understood everything I really appreciate what she did for me and my child .. we need more people like Theresa 🫶🏾🩷"
"Thanks for your review, Miktyca! We appreciate you trusting us with your insurance and financial services needs. We are committed to always providing you with the excellent customer service that you experienced with Theresa. Thank you!"
Patrick Ingraham
October 7, 2024
"Great bunch of people! They were very helpful and extremely friendly"
"Thank you for your kind review, Patrick! We greatly appreciate your business and are committed to continuing to provide you with the excellent customer service you have come to know and expect from Ryan Lyons State Farm."
Jennell Smith
October 1, 2024
"My experience with my State Farm agent Theresa Dotson has been amazing! She’s very reachable either via phone call, email, and even text! When I ask questions or share concerns, she’s very responsive! She went above and beyond to find me discounts for me and my young adult son on my policy that helped out a great deal! She even gave me suggestions on measures to take to assist with having a rate that worked in my favor! Thank you State Farm and thank you Theresa!"
"Thank you for your review, Jennell! We are thrilled to hear that Theresa was able to help you with your insurance needs. We are committed to providing you with that same level of service in all our interactions with you. Thank you for trusting us with your insurance needs!"