State Farm® Insurance Agent Ryan Lyons

"I am excited to have knowledgeable and patient people to work with. I really appreciate the willingness to help."

"Great Customer Service from Jessica! I saved money and am happy with the decision to switch to State Farm."

"Theresa is very professional, cordial and attentive to details. She does an excellent job with facilitating my insurance needs. Thanks Theresa!"

"Jose was so incredibly helpful! We had an issue with our previous insurance provider snd Jose was able to help us get a much better rate. He went above and beyond to help. We appreciate him!"

"I spoke with Diane about two things I needed clarification on and she was absolutely helpful! Diane even went as far as getting information from the billing department and calling me back as soon as she recieved the information in question. I was unable to speak when she called back and requested a different time. Diane was happy to accommodate my request. She explained everything to me clearly and took the time to make sure I understood it fully. Great customer service!"

"Theresa Dotson got me the best insurance rates for my auto, home and life insurance. She was very professional and helpful getting everything switched over even after I purchased a new car."

"My agent was Ms.Theresa she is wonderful.. she explained all my options and found multiple discounts for me.. I saved alot with a better understanding of how insurance works.and all my options. A great experience!"

"Victoria is amazing! Called in with an urgent need and she called me back after hours to take care of me and make sure I had everything that I needed. The State Farm branch is amazing with communication and timelines. Would make it hard to leave to find other insurance providers. Victoria needs a raise!"

"Ryan explained in detail and gave me exactly what I needed in my budget which pleased me immensely."

"I Deborah have car insurance with State Farm/ Ryan Lyons. . I chose them because of there reasonably priced and amazing customer service and I will recommend my family, friends and co- workers to them. I have been with them for over 10 years. Thanks Ms. Jessica for all you do...."

"Diane was very helpful and took care of my needs very professionally. Ryan's office is very quick to respond to anytime I call them. Thanks."

"This location is top-notch! They are always ready and willing to provide excellent customer service. We were skeptical about switching, but now realize, we made an excellent choice. We are here to stay!"

"Diane went to all links to find out the situation with my challenge
She was absolutely amazing and followed up quickly with me"

"The team at this office is exceptionally responsive, courteous, and deeply empathetic. They truly take the time to care for your needs, ensuring you have the right protections in place to safeguard what matters most.""

"Diane was very helpful in helping me make a policy decision. I have been with State Farm for many years and they are always there to answer questions. Thanks"

"Always helpful, friendly, positive and precise."

"Teresa created a warm & pleasant experience. She is knowledgeable & listened effectively to determine my needs! I’m happy to be a part of the State Farm Family 😊"

"Daniel was good at getting me the best deal"

"Been with them for years. Very thorough agent and staff. Always able to explain and answer any questions I have."

"I had a very disappointing and frustrating experience with this State Farm agent (Jos).

He contacted me asking if I wanted an insurance policy and addressed me by the wrong name (“Mr. Riggins”). Despite that, he proceeded without properly verifying my identity—no ID, no date of birth, no basic confirmation.

I agreed to a $194 policy, but when the paperwork was sent over, I realized the policy was not even in my name—it was in my brother’s name. I immediately called back within minutes to cancel the policy.

Even though I canceled right away, the $194 charge still went through. Since then, I’ve been calling for over a week trying to get my refund, and every single day I’m told something different:
– “It’s being mailed”
– “You’ll get it in 48 hours”
– “You’ll get it in 24 hours”

Yet I still have not received my money.

What’s even more concerning is the lack of accountability and communication. The agent has stopped responding, and no one seems to take this situation seriously. For a major company like State Farm, this level of negligence—failing to verify identity and mishandling payments—is unacceptable.

This has caused unnecessary stress, especially during a difficult time. I would strongly caution others to double-check everything and be careful when dealing with this office.

I have never experienced anything like this before, and I am extremely disappointed in how this has been handled."

"Love the office. Ryan and his staff are always ready to help and quick to get things taken care of! State Farm has changed so much the last couple of years and I am here for it!!!"

"From the first call, they answered the phone and listened! I’m so far, very pleased with the agent switch!"

"I really appreciate the time the agent spent with me going over all of options for car insurance, and emailing me information to review."

"Mrs. Theresa is amazing made me feel like family always checking up on me I recommend her for anyone"

"Theresa Dotson provided an excellent experience as my State Farm agent. She was friendly, attentive, and took the time to ensure I had the right coverage for both home and auto—while saving me $1,200 annually. Highly recommend her for anyone looking for knowledgeable and customer-focused service."