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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Lara Tugbiyele

Lara Tugbiyele

September 9, 2025

5  out of  5
rating by Lara Tugbiyele
"Working with Daniel Satterfield has been an absolute pleasure! He consistently goes above and beyond to make sure we have the right coverage for all of our needs, personal, rental properties, and auto. Daniel takes the time to explain everything in detail and makes sure we fully understand the process, which gives us total peace of mind. His professionalism, knowledge, and friendly demeanor make every interaction smooth and stress-free. It’s rare to find someone who truly cares about their clients the way Daniel does. Highly recommend him to anyone looking for an insurance agent who delivers excellence with every step."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Dawn Dillon

September 5, 2025

5  out of  5
rating by Dawn Dillon
"Jessica is always such a pleasure and very helpful when I need anything … it’s great doing business with them"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Jerry Bisping

September 5, 2025

5  out of  5
rating by Jerry Bisping
"I went over the details of my insurance policy with Teresa Dotson. She did a really excellent job. I enjoyed working With her."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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David Mandini

September 4, 2025

5  out of  5
rating by David Mandini
"Jose was very professional and very friendly. He was also very knowledgeable. Thank you Jose Carlos Marchan"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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kirit desai

September 2, 2025

5  out of  5
rating by kirit desai
"Ryan Lyons was very helpful. I will recommend him to all my friends and family."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Ben

September 2, 2025

5  out of  5
rating by Ben
"Jose was great and easy to work with. Respected my time and got things done quick and saved me money."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Calvin Carr

August 27, 2025

5  out of  5
rating by Calvin Carr
"The Agent was very nice, knew her job,and products.She was very patient with me, and didn't waste my nor her time."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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benjamin harris

August 22, 2025

5  out of  5
rating by benjamin harris
"Jessica was very helpful with my request."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Adrian Marsh

August 22, 2025

5  out of  5
rating by Adrian Marsh
"Theresa was an awesome State Farm agent who was very patient and professional with my needs in order to get me the right policies for my home, auto, and motorcycle. Like then saying goes “like a good neighbor State Farm is there”. Thanks once again Theresa for working with me on getting the best rate for my insurance. Continue to be a blessings to others as well."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Bryant Madison

August 18, 2025

5  out of  5
rating by Bryant Madison
"Thank you Charleston, Theresa, Jessica, Victoria, and Ryan for going above and beyond and providing excellent customer service to me and my family. Thank You Charleston and Theresa for taking the time to break down my home owners and life insurance policies and also addressing any and all concerns I had. Thank you Victoria and Jessica for being warm and pleasant everytime I called the office to ask questions and make payments. Thank You Ryan for finding this amazing crew. I would recommend this office to any and everybody!!!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Amrigna Mehta

August 12, 2025

5  out of  5
rating by Amrigna Mehta
"Very helpful and great rates"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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wallace977

August 12, 2025

5  out of  5
rating by wallace977
"Thanks Charleston for your assistance. Very polite and professional. Very informative prompt service. 👍🏾👍🏾"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Alfred Wesby

August 12, 2025

5  out of  5
rating by Alfred Wesby
"Very helpful and explained explained everything so that I was knowledgeable of the decision to make."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Danita Russell

August 10, 2025

5  out of  5
rating by Danita Russell
"Daniel is very knowledgeable and he made my transition to State Farm easy. He answered all my questions and I felt like family. He found the best rates for my car and home. You cannot get a better insurance agent, he is definitely one of a kind. Thank you for helping me and my family and truly caring about our needs!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Earrien Freeman

August 9, 2025

5  out of  5
rating by Earrien Freeman
"It has been an absolute pleasure with Theresa. Never had any problems"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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CHARLES SMITH

August 8, 2025

5  out of  5
rating by CHARLES SMITH
"Best experience ever with Miss Theresa Dotson thanks a lot"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Michelle Rourke

August 7, 2025

5  out of  5
rating by Michelle Rourke
"I love love love Ryan’s office. I’ve done business with them for 6 years now and I’ve never had an issue. I always recommend this particular office of State Farm to anyone that asks about insurance. I do a lot of my dealings with Charleston and she is the absolute best! Super appreciative of their work, and patience!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Janine Grier

August 7, 2025

5  out of  5
rating by Janine Grier
"I love this office. It’s great communication amongst the team. They are willing to help anytime. All of the ladies including Mr. Lyons"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Plachette Freeman

August 7, 2025

5  out of  5
rating by Plachette Freeman
"Great people great customer service. I've never had a issue that they have not helped me resolve. They call you when your insurance need to be changed or updated. They let you know if changes are made every year."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Michael Goss

August 6, 2025

5  out of  5
rating by Michael Goss
"Theresa Dotson is freaking amazing. She calls goes over my policies, and make sure I pay on time. She’s very helpful all the time, and she’s been helping my stay insured for 11 years now. God is good"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Rhinasha Williams

August 4, 2025

5  out of  5
rating by Rhinasha Williams
"Best insurance to go with and make sure you have everything you need and with also being covered. I will say I love having State Farm and they as well have a great team"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Latoya Wooten

August 4, 2025

5  out of  5
rating by Latoya Wooten
"Very professional and knowledgeable. He gave me a great rate."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Austin Day

July 14, 2025

5  out of  5
rating by Austin Day
"Jose was awesome at helping add a vehicle to our policy!! He was super sweet and I couldn’t recommend him more! He made the process quick and easy! You’re the best Jose! Thank you!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Linda V

June 30, 2025

5  out of  5
rating by Linda V
"José did an awesome job helping us transition from old carrier, he was very help in answering all the concerns we had."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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john yaprem

June 25, 2025

5  out of  5
rating by john yaprem
"My agent Ms.Dotson. went out of her way to switch my home and auto policies. With all the confusion with the mortgage company. She figured it out. As far as the cars switch was painless. Even told me how much my other company was over charging me. Awesome agent. Great company"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"